[pianotech] Ethics and efficacy of part-time tuning

Bruce Dornfeld bdornfeld at earthlink.net
Wed Apr 1 21:18:38 PDT 2009


Mark, David A., and other friends,

 

Let me start by agreeing with the sentiment that this list and all of the
participants to it are very valuable to me too.  I do not wish to discourage
anyone from learning this great craft; I have donated many hours, days,
weeks, and months to help promote the craft and PTG.  The folks reading this
list are seriously working to upgrade their knowledge and skills.  I salute
that and love it!

 

Now about the brain surgeon comment. This is a direct quote from the IAPBT
convention.  This was the response of two dozen or so Korean technicians to
the same question asked of this list.  I knew in repeating it that I would
not win the friend to everyone award for the week.  It was repeated because
it is relevant.  It is a direct answer to the question originally asked here
on the list.  The perspective of other cultures is worth trying to
understand.  I learned this week that the UK considers part-time tuners
differently than the US.  Do you think it would be better for us to ignore
these differences?  Certainly the size and variety of population differences
in areas of the US dictate that we must do things differently.  And, of
course there are full time hacks in any field, ours not excepted.  If they
show up on this list, though, they seem not to linger.

 

I remember my friend Ben McKlveen commenting on a technician that got a
different kind of start than most of us.  Horace Greeley was going to be
teaching at a PTG Convention that Ben was the Institute Director of.  Horace
was first taught piano service by Steinway and went to work for them right
after.  Ben called him a hot house flower!  Very few get that kind of start.

 

I have always considered the art or craft of piano tuning and servicing to
be like playing an instrument.  Sometimes, like you, I am asked by a client
or interested kids about how long it takes to learn how to tune a piano.  I
tell them that it is like learning to play an instrument.  It does not take
long to learn how to do it.  Learning how to do it at a professional level
takes many hours and years.  I do not expect this to discourage anyone from
learning to play or to tune.  The rule of thumb that I have often heard
about passing PTG's tuning exam is that a tuner should have about a thousand
pianos under his/her belt first.  I know that many have passed with less
experience, but experienced examiners will say this is about right.

 

I guess many of you would say the amount of time put into the craft makes no
difference.  Is this kinder to the beginners here or is it perhaps a bit
dishonest?  No one has commented on the 10,000 hour rule.  Do you think that
the studies that show this are flawed?  Perhaps it just doesn't apply to our
work?  Yes, the willingness to learn, personal motivation and integrity are
crucial to excellence in the field. So is the desire to help pianos sound so
beautiful that they will help transport the player to that elusive state of
creative bliss.  But don't we need to put in the time to learn the craft
too?  Isn't this the crux of the question about part-time tuners?  Perhaps I
misinterpreted the question.

 

David Boyce laments about the great old piano factories disappearing.  Here
in the Chicago area, just over a hundred years ago, there were about a
hundred piano factories.  The last of the Chicago area factories closed
around the late 1960s.  They used to be where tuners learned their trade,
but they have not been for some time.  A few schools for piano technology
and PTG have filled the gap.  It is hard to know if there enough technicians
in most areas or not.  If the tuners in a given area charge very low rates,
it may not make sense for someone to spend a couple of years studying the
trade, becoming well qualified, and returning to compete against the low
priced tuners.  In the UK, with no part-time tuners to compete against it
may be more worthwhile.  Now I just implied that part-time tuners charge
less.  This is not always the case, but often it is.  Some on the list have
also implied that lower prices are more ethical. but this is another whole
can of worms.  Most tuners start working part-time at lower prices and raise
their prices as they gain more experience and clients.  Experience is
something we expect and are willing to pay more for.

 

And now for something completely different.  This past St. Patrick's Day,
Steinway of Chicago opened a new store here in Northbrook.  Virgil Smith was
among the technicians there.  He had given away all of his piano tools to
members of the Chicago Chapter in December.  I had a good talk with my one
time voicing teacher.  He is wheelchair bound, needed a special van to
transport him to the meeting.  He is in good spirits and his mind is still
sharp.  He mentioned that David Anderson is one of the tuners carrying on
his teaching.  Virgil wouldn't say this, David, but I will: Rock On!


 

Mark Purney writes:

> What is the point of making such comments? All this does is discourage 

> and discard less experienced technicians, and I hope none of the part 

> timers on this list pay any attention to it. I believe there are many 

> excellent part time techs, and there are others that are working hard 

> to become the best they can be. Many of today's part time technicians 

> will eventually be the future of this profession; the ones who someday 

> teach and mentor others.

> 

> The brain surgery comparison is silly.

 

Bruce Dornfeld, RPT

bdornfeld at earthlink.net

North Shore Chapter

 

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