A440A at aol.com wrote: > Somebody wrote,( I couldn't tell from all the stuff mixed into the post), > << > > Whether it is a pitch correction or not, I average a little under 2 > > hours. I also consider every tuning a pitch correction because about > > 90% of my customers are first timers who hardy ever get their piano > > tuned, >> > > If 90 % of a tuner's clientele are first-timers, does that mean that the > tech only has 10% return customers? Something must be amiss. This is about > backwards from where I am, as 95% of my business is repeat business. Seems > that relying on new customers to such an extent would require a large > advertising budget. > regards, > Ed Foote RPT > http://www.uk-piano.org/edfoote/index.html > www.uk-piano.org/edfoote/well_tempered_piano.html Yes and No for advertising budget. The problem is, there are about 15 other technicians, basically, servicing the same area - who have a regular repeat client list. Mine are mostly first-timers because they never had there piano(s) serviced and/or the original tech passed on or moved away or moved into the area. One tech, that happens to be my mentor, is a jack-of-all-trades meaning he can do it all, primarily for churches. He can services the old electronic component organs, pianos - and - keyboards. At one time, he had abut 3,000 clients, most of them were churches. Which is way on other threads, I mentioned persons expanding into these areas. So, with these odds it's hard to break into the business. Duaine
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