I will get those two books. Do you know The E-Myth by Michael E. Gerber? He "draws the vital, often overlooked distinction between working on your business and working in your business". Highly recommended By Allan Allan Sutton www.pianotechniquemontreal.com _____ From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of phil at emvkeys.ca Sent: 17 avril 2009 09:22 To: pianotech at ptg.org Subject: [pianotech] Good business reads - perhaps OT Hi list - if this should be listed as off topic, certainly say so I'm still in my first year of business as a piano technician so I haven't much to contribute of technical value at this point. I have, however, had many years in various businesses (successful and otherwise) and I'd like to make a suggestion in response to recent threads surrounding the various business aspects of our trade - that is, the submission to the list of short reviews of written business resources that are not specific to our industry May I suggest a few good reads which, being principle-based, might have profitable application for those of us who don't have a full schedule, for whatever reason. Here are two to start with 1. Guerilla Marketing: Secrets for Making Big Profits From Your Small Business - Jay Conrad Levinson - I was given this book as part of a marketing seminar I attend several years ago. It basically covers about a bazillion things a small business owner can do virtually for free to market his/her small business. Not everything applies to every small business but the clarified Guerrilla Marketing principles cause the reader to think differently about advertising methods and their effectiveness, highlighting the fact that small businesses have a huge advantage over large corporations with multi-million dollar advertising budgets. This book has spawned somewhat of a cult following as well as a number of follow-up books and resources. The original book is certainly out of date (pre-internet) but still valuable and available. Get it new or used from Amazon for about 4 bucks. Highly recommended by Phil. Guerilla Marketing Website: http://www.gmarketing.com Amazon: http://www.amazon.com/exec/obidos/ASIN/0395906253/guerrillmarke-20 2. Raving Fans: A Revolutionary Approach To Customer Service - Ken Blanchard & Sheldon Bowles - I ordered this book after listening to author Ken Blanchard at a leadership/management conference a few years back. On the surface, the book seems to be aimed at businesses larger than our often one-person-does-everything model. Again, clarified customer service principles certainly have a place in the winning strategy of any sized business, including piano service. Blanchard partners with other excellent authors to produce a number of valuable written business resources. Get "Raving Fans " new or used from Amazon for about 4 bucks. Highly recommended by Phil. Blanchard Website: http://www.blanchardlearning.com Amazon: http://www.amazon.com/Raving-Fans-Revolutionary-Approach-Customer/dp/0688123 163 cheers! Phil Manning Artist Piano Care E X C E L L E N C E ~ F I N E LY T U N E D web: www.artistpianocare.ca tel: 416-907-3562 cel: 905-626-3727 phil at artistpianocare.ca No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.0.238 / Virus Database: 270.11.57/2059 - Release Date: 04/16/09 08:12:00 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090417/d1fa0e48/attachment-0001.html>
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