On Apr 16, 2009, at 11:26 AM, Kerry wrote: > I recall that there was once a court case where the tech was sued > over a broken plate and won. As I recall, various other technicians > and industry types testified in his behalf. Does anyone else > remember that, and/or have any information on it? It would be a > handy precedent to point to, just in case. > > BTW, I did have a small grand plate break on me years ago. About all > I remember is that it was loud and nearly caused me to go home and > change my trousers. Fortunately, I had mentioned the possibility and > the customer was very understanding. The next one might not be. > > Kerry Kean Check out www.ptg.org. The Guild has our back on this: http://ptg.org/resources-pianoOwners.php --Cy-- Cy Shuster, RPT ABQ, NM www.shusterpiano.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090418/df3668cc/attachment.html>
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