[pianotech] String Guarantee Issues

[CHARLES BECKER]

On the topic of bass strings.....

I installed a single bass string on a P22 only to discover that the winding 
went in the opposite direction from the factory strings.  This is my first 
instance of this in twenty  years.  Sounds good now.   Any future issues to 
be aware of?
Could this string have been wound by a southpaw?
----- Original Message ----- 
From: "Mike Spalding" <mike.spalding1 at verizon.net>
To: <pianotech at ptg.org>
Sent: Saturday, May 09, 2009 1:51 PM
Subject: Re: [pianotech] String Guarantee Issues


> Patrick,
>
> I'm not Dean, but let me tell you why I made the same switch:
>
> 1.  When I reached the point in my explorations of rescaling that I wanted 
> to specify the dimensions of a set of bass strings, Mapes became 
> uninterested in selling to me.  Samples or nothing.
>
> 2.  Mapes had been doing a good job on single replacement string orders, 
> but one time messed up on the winding length.  In order to get a free 
> replacement, they insisted I ship the faulty string back at my expense.
>
> Even the least expensive source of bass strings isn't a bargain.  Might as 
> well pay enough to get good service.
>
> Mike
>
>
>
> Patrick Poulson wrote:
>> Dean: For your information, and others, the string maker I used was 
>> Mapes. They huve  usually been a reliable source, and I surprised to find 
>> these strings going bad so quickly. Somebody must have had a bad day in 
>> the shop. I think, looking in retrospect, my mistake was to try to 
>> salvage the strings rather than immediatley return them. I gather that 
>> you switched to Arledge because of quality problems with other string 
>> makers - Mapes included?
>> Patrick
>>
>>
>
>