[pianotech] Quickbooks Payroll Rant

PAULREVENKOJONES at aol.com PAULREVENKOJONES at aol.com
Sat Apr 24 21:45:42 MDT 2010


Hey Will:
 
On a slight counternote, we've been using Quickbooks 2000 Basic since 2000  
(duh). We run four businesses on it, from two sole proprietorships, to our  
recent change from LLC to NFP for the School, and a business called Home 
Account  which is our home accounting run as a business. We have never tried 
to do  payroll of any sort, but have of course run 1099's. We have never had 
a problem  with this program of any sort that wasn't due to our error in 
input. We have  never felt compelled to upgrade or get caught in the invidious 
cycle of  upgrades. I wish your experience had been ours. I'm sorry that 
you're having  problems. 
 
P
 
 
In a message dated 4/24/2010 9:18:55 P.M. Central Daylight Time,  
surfdog at metrocast.net writes:

 
Uh  Wim, you need to reread my post.  I don’t do my taxes.  I have never  
done my taxes.  My accountant does my taxes, which are more complicated  for 
corporate filing  than sole prop.  I’m smart enough to know that  I am too 
stupid to do my taxes.  So she does them, and I happily pay her  to do them.  
My bookkeeper comes for 2 or 3 hours every quarter to help  me do my 
quarterly reports, so that I stay on the straight and narrow, and she  checks my 
books in QB and cleans up the mess and prints out the reports.    
However,  I do my own payroll.  Which is what payroll software is for.  If 
I  wanted to spend $60 to $100 a month to have a payroll service do payroll 
for  one person, I would.  But that’s what the software is for, to drop the  
cost down when it’s just little ol me.  But my point in my post is that  QB 
payroll isn’t a particularly good program, and Intuit has become a  
self-serving predatory bully that I want to get away from.  And there are  good 
alternatives. 
Will 
 
From:  pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On 
Behalf Of  tnrwim at aol.com
Sent: Saturday, April 24, 2010 9:52  PM
To: pianotech at ptg.org
Subject: Re: [pianotech]  Quickbooks Payroll Rant
 
William
 

 
We  work on pianos, We look with disdain on those customers who try to work 
on  their own piano, and then call us to fix their problems. Looks like 
you're  trying to do your own taxes, and then complain because you can't figure 
out  how, even with costly programs. My suggestion is to compile the 
numbers, and  let the professional figure out your taxes, and stop complaining to 
us about  your problems. (big grin)
 

 
I use  Quicken for my check book. I enter all my checks per account, 
(advertising,.  phone, etc). In January I give the total for each account to my  
accountant, and let him do his "majic". Easy, and rather painless.  (Cheap, 
too, as my son is my accountant). 
 

 
Wim  
 
-----Original  Message-----
From: William Truitt <surfdog at metrocast.net>
To:  pianotech at ptg.org
Sent: Sat, Apr 24, 2010 1:46 pm
Subject: [pianotech]  Quickbooks Payroll Rant 
 
 
 
I’ve  been using Quickbooks since I incorporated my business in 1995 and 
hired  employees.  At one time, I had 3 employees and used a payroll service 
for  payroll and taxes.  That worked well for me when I had employees, but 
was  too expensive to justify when I downsized and had only one employee –  
myself.  So I went to payroll software, in this case Quickbooks  Payroll  
because it integrated with Quickbooks and was the only game in  town.
 

 
I  started out with Quickbooks Enhanced Payroll, which does your payroll 
and also  will (in theory) input the data into the 941’s for your quarterlies, 
and the  940 at the end of the year.   I was never able to get the program 
to  properly reflect the figures from the payroll in the quarterly reports.  
 My bookkeeper ended up gathering the numbers and filling out the forms  
manually.  Some of the problems were due to me not always inputting the  data 
into the program properly.  But making corrections in the program  that 
could then result in accurate quarterly reports proved to be  a  puzzle we were 
never able to solve.  The online help was all but useless  and certainly 
incomplete.  There was and still  is no written manual  for the program 
available, either from Intuit or licensed third parties,  although there are plenty 
of both for Quickbooks itself.  That fact is  astonishing when you consider 
that over a million people use the Payroll  program.  That seems like a 
deliberate strategy, designed to get you to  sign up for paid monthly support, 
or give up and use their payroll service,  also for a monthly fee.  Which is 
to say that the program is deliberately  half crippled so that they can 
extract money from you  elsewhere.
 

 
After  a couple of years I gave up on Enhanced Payroll and went to Basic.  
The  only difference between the 2 is that Basic does not populate the 
Quarterly  and Yearly forms, which I could never get it to do anyway.  Basic 
Payroll  went up from $100 a year to $130 a year this past January.  I found 
that  irritating, because nothing about the program has changed in the 5 years 
I  have been using it, except the tax tables.  I could not see what  
justified a 30% increase.  I have continued to have problems with the  program.  
Today my bookkeeper Pat was showing me where, in this quarter  for each 
payroll I did, there’s a place in a report where everything is  supposed to zero 
out (happy time), but did not (unhappy time, you have to  chase down an 
error).  But she checked my data input, which was correct  for all of my 
payrolls, so QB Payroll is not posting it properly.  As  usual, my trusty accountant 
fixes things at the end of  year.
 

 
By  the way QB Payroll Basic costs $130 a year, and Enhanced Payroll costs 
$250 a  year.  For that extra $120, it will fill out the 941’s and some 
other  forms for you.  That’s the only difference.  Those you still have to  
download from the IRS to populate.  Enhanced Payroll allows you to do  payroll 
for up to only 3 employees.  More than that, and they want $350 a  year.  My 
guess is that the only difference between the 2 is the stop  switch they 
put in Enhanced Payroll so you can’t do more than 3 employees and  the cost 
 

 
You’re  probably beginning to notice a pattern here.  Periodically (about 
every 3  years) they force you to upgrade Quickbooks to the newest version.  
If  you want to continue to use the Payroll Software, you have to upgrade.   
They have always done this on the calendar year end when you renew your  
subscription.  Not this time.  A month ago I got a notice from  Intuit telling 
me that my payroll subscription would be canceled as of May 31  if I did 
not upgrade to Quickbooks Pro 2010 from QB Pro 2007 before then (for  another 
$200.00)  What is particularly odd about their timing is that my  
subscription is prepaid for the entire calendar year until 12/31/10, leaving 7  months 
yet to do.  Oh yeh, they’ll refund you the balance    I  can think of no 
good motive on their part for them to do this at this  time.  They so 
conveniently make it hard for you, as you are not  switching software at the end of 
the year or even at the end of the quarter.  It’s a bad economy and they 
want to extort some money from their captive  installed customer base whom they 
figure won’t see many other good options and  just grumble and pay.  
 

 
All  that is bad enough, except that my Compaq computer at the shop is 5 ½ 
years  old and not powerful enough to run Quickbooks Pro 2010, which means I 
will  have to spend $500 to $1000 to buy a new computer so that I can allow 
Intuit  to rip me off.  But I have a couple of programs on that computer 
from  little guy piano software developers which won’t run on anything past 
XP, and  aren’t likely to be upgraded to Windows 7 anytime soon, or at all.  
Or I  could spend another $200 and get Windows 7 Professional  that will may 
or  may not run these XP programs.  And oh, did I mention that quite a few  
people are having problems getting QB Pro 2010 to install on Windows  7?
 

 
Overwhelmed  with disgust, I started to search for other options for 
payroll.  I  usually don’t replace my computer until it dies or starts getting  
psychotic.  I want to keep Old Paint plugging along for now.   
 

 
I am  happy to report that I have found what appears to be a very 
attractive  alternative, dear reader.  There’s a program called Payroll Mate 2010  
available for $99 per year subscription.  I downloaded a free trial, and  it’s 
a peppy little program that does payroll and nothing else.  It is  very 
logically laid out and simple because all it does is payroll.  It  will print 
paychecks, run payroll, do any reports you would need.  The  940’s and 941’s 
and other forms you need are part of the program.  The  program will 
populate the forms, which are in the program already.  It  looks to be a very nice 
program that will meet my payroll needs and those of  most small 
businesses.  
 

 
They  are writing an export to Quickbooks feature, but I don’t know when 
that will  be ready.  They already have a Quicken.qif export feature  I will  
have to make Journal entries into Quickbooks so that it reflects my  
payroll.  But I pay myself biweekly, so I am only going to do that 26  times a 
year, and there’s not that much to do.   
 

 
The  proof is in the pudding, but I can’t wait to get away from Quickbooks 
Payroll.  It’s a WCPOS.   I’ll use Quickbooks Pro 2007 until I don’t  have 
a machine that will run it, or my accountant won’t allow  me.
 

 
I  recognize that what I have shared won’t apply to most of you sole 
proprietor  readers, but there are some of us out there who do payrolls, and this 
is aimed  at them.  For anyone who wants to look,  you can find Payroll Mate 
 2010 at   realtaxtools.com for anyone who wants to have a  gander.
 

 
Will  Truitt
 

 





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