[pianotech] middle pedal

[Thomas Cole]

Early in my career, I tuned a TOG (tired old grand) for a first-time 
customer, a minister's wife. The woman called me that evening and 
demanded that I put the dampers back in that I took out. I managed to 
explain over the phone that no piano has dampers beyond the middle of 
the sixth octave.

I spend more time these days making personal contact with piano owners, 
partially to head off these trust issues. That and gray hair helps, too.

Tom Cole

On 12/27/10 10:58 AM, Ron Nossaman wrote:
> What amazes me, and has many times in similar situations, is that 
> she's had the piano for 18 years, and I've serviced it for probably 
> 15. In that time, she never noticed the middle pedal not lifting the 
> dampers. Not once...