I had a situation where some "new" ministers of music at a church that I was tuning on an annual basis arrived at the church. They had a personal piano, a spinet, that had been in storage for a number of years - a spinet with the rubber grommets on the stickers. Of course, they were at the church when I was at their house tuning the piano. When I played it before I started tuning, it was so badly out of tune, you didn't hear that the rubber grommets were so hard they would "click" when you played notes. You guessed it!! I got a call afterwards - I messed up their piano and they were not going to pay the bill! After much explanation, I did get paid. I found out later, they were not at that church very long, for doing some similar things at the church.
Ken Gerler
----- Original Message -----
From: Thomas Cole
To: pianotech at ptg.org
Sent: Tuesday, December 28, 2010 1:40 AM
Subject: Re: [pianotech] was middle pedal, now missing treble dampers
On 12/27/10 8:56 PM, Tom Gorley wrote:
I did it again(answered the wrong thread). My statement refers to no dampers in the high treble. ---Tom Gorley
Tom,
You were in the right thread, but the subject has wandered a bit from the original.
you wrote:
I think it is more noticeable because the customer wants to hear how the tuning is different. In the close scrutiny, the damper situation is noticed for the first time.
This statement gives the customer the benefit of the doubt and may be true in many cases, but it's hard not to react when the call starts out with, "Since you tuned it..." Maybe the implication (or my inference) is partly in the tone of voice, too.
Tom Cole
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