I offered to do that but she says she was so technically or
mechanically challenged that she didn't want to risk it.
--David Nereson
----- Original Message -----
From: "Norm Barrett" <barr8345 at bellsouth.net>
To: <pianotech at ptg.org>
Sent: Friday, January 15, 2010 9:37 PM
Subject: Re: [pianotech] [Bulk] age-old question of what to
charge for almost nothing
> David,
> If you could educate the customer to remove the fallboard and
> remove the pencil them self, it would certainly make the
> service call more valuable to them thereby justifying the fee.
> Norm Barrett
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