[pianotech] [Bulk] age-old question of what to charge for almost nothing

[Norm Barrett]

David,
If you could educate the customer to remove the fallboard and remove the 
pencil them self, it would certainly make the service call more valuable 
to them thereby justifying the fee.
Norm Barrett

David Nereson wrote:
>    A piano teacher (not my client) calls me out of the blue to come 
> remove a pencil as soon as possible.  It sure seems callous, 
> unfeeling, gouging, and unprofessional to charge a full minimum 1-hour 
> billing fee of $75 just to remove the pencil. But if we don't, then 
> word gets around that we're cheap, so everyone calls expecting low 
> rates, and we end up working for free, almost.  So do I go ahead and 
> charge $75 just to remove a pencil?
>    --David Nereson, RPT
>