[pianotech] Return visit

[John Ross]

Right.
I never, if possible tune pianos in the Summer, and I tell them to  
wait until the heat has been on.
I also inform them that their house will be the driest in January, and  
that some Falls are less severe, and the humidity level stays higher,  
longer.
Tunings twice a year, and Dampp-Chaser installations help.
I can't emphasize enough that you must educate your customer, and  
don't forget to put the temperature and humidity on their bill.
John Ross
Windsor, Nova Scotia
On 17-Jan-10, at 6:16 PM, Bruce Browning - The Piano Tuner wrote:

> John,
> It can be said that here is a case where the tuner has just gone  
> ahead and
> just tuned the piano, without initially selling his service and  
> knowledge
> to the customer. She should have been advised of the possibility of  
> the
> piano gradually going out of tune over a period of time, and what  
> could be
> the causes.
>
>
>
>> It really must be emphasized to her, that the piano should not be  
>> near
>> the wood stove.
>> Would she be open to a Dampp-Chaser installation?
>> John Ross
>> Windsor, Nova Scotia.
>> On 17-Jan-10, at 4:49 PM, Richard wrote:
>>
>>> List,
>>> Client calls today (piano teacher) , and says "My piano doesn't
>>> right". It was tuned 10/30/09, Kawai kg-2.
>>> We have just emerged from a two week bitter cold snap here in the
>>> NE, and many pianos have been 40+ cents flat that usually are not
>>> that bad in past years.
>>> She has forced air and a wood stove about two feet from the piano.
>>> She isn't buying my reply that the weather etc. is to blame. Of
>>> course she is an hour away, and I've arranged to get to her next  
>>> week.
>>> She is a once a year tuning; I could use some advice on how to
>>> handle this situation.
>>> Thanks,
>>>
>>> Rick Ucci/ Ucci Piano
>>
>>
>>
>
>