John, It can be said that here is a case where the tuner has just gone ahead and just tuned the piano, without initially selling his service and knowledge to the customer. She should have been advised of the possibility of the piano gradually going out of tune over a period of time, and what could be the causes. > It really must be emphasized to her, that the piano should not be near > the wood stove. > Would she be open to a Dampp-Chaser installation? > John Ross > Windsor, Nova Scotia. > On 17-Jan-10, at 4:49 PM, Richard wrote: > >> List, >> Client calls today (piano teacher) , and says "My piano doesn't >> right". It was tuned 10/30/09, Kawai kg-2. >> We have just emerged from a two week bitter cold snap here in the >> NE, and many pianos have been 40+ cents flat that usually are not >> that bad in past years. >> She has forced air and a wood stove about two feet from the piano. >> She isn't buying my reply that the weather etc. is to blame. Of >> course she is an hour away, and I've arranged to get to her next week. >> She is a once a year tuning; I could use some advice on how to >> handle this situation. >> Thanks, >> >> Rick Ucci/ Ucci Piano > > >
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