That's basically what I do. I also inform the customer of the extra time factor for repairs as needed. The per hour rate is very easy for clients to understand. David Ilvedson, RPT Pacifica, CA 94044 ----- Original message ---------------------------------------- From: "Ed Foote" <a440a at aol.com> To: pianotech at ptg.org Received: 3/10/2010 1:33:22 PM Subject: Re: [pianotech] Premium service > >Ok, help me out here. I've explained myself three or four times now, without >apparent result, so I'll give up. How do you guys price this work? Are people >everywhere but here ready to spend $100+ to have their piano cleaned? >Ron N > I price my work by $100 per hour, and a tuning is expected to be no more than 90 >minutes. When things come up that require me to spend more time, the hourly rate >is in effect. Practically, this means that if I arrive at a house and spend two hours in >there, the bill is $200. that might mean a complete pitchraise/bolt tightening/tuning, >or it might mean 1 hour and 12 minutes tuning, and 48 minutes disassembling the >pedals and trapwork to find the squeak, or it might mean the extra 20 minutes it >takes to vacuum the piano out. Whatever it takes. > Our time is all we have to sell. I don't get in the habit of giving it away. Most of my >customers have been with me more than 20 years, and many of them 30. >Regards, >Ed Foote RPT >
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