[pianotech] "premium" vs. price

[David Ilvedson]

Decide what your service philosophy is going to be, stick to it and be prepared to not get every sale.  Personally, I'd rather get paid more and work less...

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "paul bruesch" <paul at bruesch.net>
To: pianotech at ptg.org
Received: 3/10/2010 5:25:05 PM
Subject: Re: [pianotech] "premium" vs. price


>I've had a few calls recently similar to one yesterday... after explaining
>that "basic" tuning is x dollars and a pitch correction (a rough tuning to
>get it close to correct pitch) is y dollars extra, "The piano's only out of
>tune in the middle"  Mmm hmm, I see.

>What term do others use to distinguish a fine tuning from a pitch
>correction??  I always wonder if I'm getting my point across by saying
>"basic" or "fine" or "regular", then immediately continuing into the "if
>it's been a long time" spiel.

>Or maybe I just need to charge x+y dollars and do the full-service thing,
>and if it needs p/c then that's their fullness for that visit??  Especially
>since many many many of these are first-time visits for me.

>Thanks,
>Paul Bruesch
>Stillwater, MN

>On Wed, Mar 10, 2010 at 2:53 PM, <wimblees at aol.com> wrote:
><snip>

>> But when a customers calls to ask what I charge for a "tuning", most of
>> them don't understand...
>>
></snip>