Agreed... David Ilvedson, RPT Pacifica, CA 94044 ----- Original message ---------------------------------------- From: "David Love" <davidlovepianos at comcast.net> To: pianotech at ptg.org Received: 3/12/2010 4:12:18 PM Subject: Re: [pianotech] basic or full service >Ha ha. Yeah, but my fees are based on full service appointments. They pay >more, but they get more. >One exception in all this. I never take accept transfer customers from >colleagues with whom I do business unless I clear it with them first. And >whenever I can't handle a tuning, I try and refer it to someone with whom I >have a business relationship. Unless the customer is a sociopath in which >case I have a special list ;-). >David Love >www.davidlovepianos.com >-----Original Message----- >From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf >Of David Ilvedson >Sent: Friday, March 12, 2010 3:17 PM >To: pianotech at ptg.org >Subject: Re: [pianotech] basic or full service >I think your imagination is getting away from you...I suggest you read my >post again! I'm only talking about MY business policy. I looked at PTG >ethics, etc. and nothing specific except adhering to good business >practices...whatever that means. But, if I found out a PTG member was >calling my customers and offering to tune their piano for less money that I >charge, I would file a complaint to PTG. That is unethical in my book. >Whether anything would come of it...I don't know. If a client of mine >called around and went with someone else, I have no complaint. I wasn't >worth the money. Like you, I don't care. >I wouldn't be losing customers to you because of less money... '-] >David Ilvedson, RPT >Pacifica, CA 94044
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