I agree, that's the best approach. David Love www.davidlovepianos.com I keep my fee and my overhead at a level where minor repairs are included with a normal tuning. I hate nickel and diming customers, and I don't like the nuisance of explaining and figuring charges for every trifle. Susan Kline -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101031/16988d1b/attachment-0001.htm>
This PTG archive page provided courtesy of Moy Piano Service, LLC