Don't have 2 swim upstream. Anon On Feb 1, 2011, at 6:45 AM, Bruce Browning wrote: > don't have two what? > > > On 1 February 2011 12:37, Marshall Gisondi <pianotune05 at hotmail.com> > wrote: > "What do you say to a customer who sets up an appointment with you > for a week or two from now, and then says, "can you call me to > remind me the day before?" > > > I've only had one customer ask me to call. To be honest, I always > tell them that I'll call the day before. I can't take a gamble > especially if I'm stuck taking public transit and I happened upon a > no show. That wouldn't be fun especially in our cold weather that > we've been having. In fact I go as far as to ask if the will give > me a verbal convirmation by returning my call when I receive a voice > mail. My time is valuable. So I look at it as m ore a metter that > people are just forgetful. We can't change them. No sense in trying > to swim up stream if you don't have to. > Marshall > > Marshall Gisondi Piano Technician > Marshall's Piano Service > pianotune05 at hotmail.com > 215-510-9400 > www.phillytuner.com > Graduate of The School of Piano Technology for the Blind www.pianotuningschool.org > Vancouver, WA > > > > > > > > > > -- > Bruce Browning > The Piano Tuner -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110201/6ead731e/attachment.htm>
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