On Sun, Feb 6, 2011 at 1:04 PM, Terry Farrell <mfarrel2 at tampabay.rr.com>wrote: > Or am I totally missing something here? > I have on occasion recommended the book "SEND: The Essential Guide to Email for Office and Home", by David Shipley and Will Schwalbe (2007). An easy read, probably available from libraries or an online used bookstore. The general thesis is available elsewhere, too, I'm sure. The basic idea is that the unchecked modern mind didn't have a chance to evolve as quickly as our technology (email) has, and that an appropriate etiquette for email needs to be instilled in us or we'll soon have unintended accusations, flame wars, etc. Not only are email writers sometimes not 100% clear and balanced in their presentations, but their readers have asurprisingly low comprehension rate when reading emails. All kinds of inferences (often reactive and emotional) are made based on a quick scan of an email, that would not often be made if the reader were reading an essay or editorial in a book, newspaper, or magazine. And very seldom made in a face to face conversation. So, as others have opined, I saw nothing offensive in your post, but with a small opening for misinterpretation, someone else did. We've been having a lot of this in the past week or so. It's often best to read and reread an email that seems to call for one's immediate reaction. If one really feels he need to respond, try writing it, but wait until the next day (after rereading it) before you hit that SEND button. Jumping off my soapbox, Best wishes, Patrick -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110206/290b21e7/attachment.htm>
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