No problem with the soapbox speech Patrick. I readily agree with what you said. Someone else sent me an email on this thread privately hitting some of your points and I'll share my response: SNIP "It's funny how an email forum like this can be so limited as a communicator sometimes. Had I said the same thing to several techs in the hallway at a PTG convention, there probably would not have been any misunderstanding in the first place because they could see my facial expressions and gestures, etc. And even if there was some misunderstanding, it could be cleared up right away when I saw and angry face or an quizzical face, etc. A limitation of the medium I should think more than anything else." Case closed, IMHO. Terry Farrell On Feb 6, 2011, at 5:46 PM, J Patrick Draine wrote: > > > On Sun, Feb 6, 2011 at 1:04 PM, Terry Farrell <mfarrel2 at tampabay.rr.com > > wrote: > Or am I totally missing something here? > > I have on occasion recommended the book "SEND: The Essential Guide > to Email for Office and Home", by David Shipley and Will Schwalbe > (2007). An easy read, probably available from libraries or an online > used bookstore. The general thesis is available elsewhere, too, I'm > sure. The basic idea is that the unchecked modern mind didn't have a > chance to evolve as quickly as our technology (email) has, and that > an appropriate etiquette for email needs to be instilled in us or > we'll soon have unintended accusations, flame wars, etc. > Not only are email writers sometimes not 100% clear and balanced in > their presentations, but their readers have asurprisingly low > comprehension rate when reading emails. All kinds of inferences > (often reactive and emotional) are made based on a quick scan of an > email, that would not often be made if the reader were reading an > essay or editorial in a book, newspaper, or magazine. And very > seldom made in a face to face conversation. > So, as others have opined, I saw nothing offensive in your post, but > with a small opening for misinterpretation, someone else did. We've > been having a lot of this in the past week or so. > It's often best to read and reread an email that seems to call for > one's immediate reaction. If one really feels he need to respond, > try writing it, but wait until the next day (after rereading it) > before you hit that SEND button. > Jumping off my soapbox, > Best wishes, > Patrick -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110206/98b59f6a/attachment.htm>
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