[pianotech] price-negotiating customers

[Alan Eder]

Someone once gave it their best shot with me, appealing for a discount by asking, "Don't you like to help people?"  Who can say no to that?  I told him that yes, I really DO like helping people, starting with those people at home for whom I am responsible. ;-)


anon.


-----Original Message-----
From: Tom Gorley <tomgorley88 at sonic.net>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 5:55 am
Subject: Re: [pianotech] price-negotiating customers


Not only unfair to my other customers but unfair to my family.   "Ma'am, I 
charge a rate that allows me to barely make a living in an average house in an 
average part of town.  If I discount by $20 for you, then it will be like taking 
it away from my own wife and children and giving to you instead." "What would 
you think of a person who would do that."

I never actually said that.  But I have said it to other tuners.

   ---Tom Gorley


On Jan 3, 2011, at 8:58 AM, John Dorr wrote:

> that it would be unfair to my other customers to cut my prices for no good 
reason. (Typically the tire-kicker type responds 



 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110103/520499ad/attachment.htm>