[pianotech] price-negotiating customers

[Alan Eder]

It was, for this individual, a rare moment: He had nothing to say.


Alan


-----Original Message-----
From: Paul T Williams <pwilliams4 at unlnotes.unl.edu>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 9:31 am
Subject: Re: [pianotech] price-negotiating customers


Perfect!

What was their response to that?

Paul




From:
Alan Eder <reggaepass at aol.com>

To:
pianotech at ptg.org

Date:
01/03/2011 04:25 PM

Subject:
Re: [pianotech] price-negotiating customers






Someone once gave it their best shot withme, appealing for a discount by asking, "Don't you like to help people?" Who can say no to that?  I told him that yes, I really DO likehelping people, starting with those people at home for whom I am responsible.;-)

anon.

-----Original Message-----
From: Tom Gorley <tomgorley88 at sonic.net>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 5:55 am
Subject: Re: [pianotech] price-negotiating customers

Not only unfair to my other customers butunfair to my family.   "Ma'am, I 
charge a rate that allows me to barely make a living in an average housein an 
average part of town.  If I discount by $20 for you, then it willbe like taking 
it away from my own wife and children and giving to you instead.""What would 
you think of a person who would do that."

I never actually said that.  But I have said it to other tuners.

   ---Tom Gorley


On Jan 3, 2011, at 8:58 AM, John Dorr wrote:

> that it would be unfair to my other customers to cut my prices forno good 
reason. (Typically the tire-kicker type responds 





 
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