[pianotech] price-negotiating customers

[Paul T Williams]

Nice!

Did you get the appointment, though!??

PW



From:
Alan Eder <reggaepass at aol.com>
To:
pianotech at ptg.org
Date:
01/03/2011 04:38 PM
Subject:
Re: [pianotech] price-negotiating customers



It was, for this individual, a rare moment: He had nothing to say.

Alan

-----Original Message-----
From: Paul T Williams <pwilliams4 at unlnotes.unl.edu>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 9:31 am
Subject: Re: [pianotech] price-negotiating customers

Perfect! 

What was their response to that? 

Paul 


From: 
Alan Eder <reggaepass at aol.com> 
To: 
pianotech at ptg.org 
Date: 
01/03/2011 04:25 PM 
Subject: 
Re: [pianotech] price-negotiating customers




Someone once gave it their best shot with me, appealing for a discount by 
asking, "Don't you like to help people?"  Who can say no to that?  I told 
him that yes, I really DO like helping people, starting with those people 
at home for whom I am responsible. ;-)

anon.

-----Original Message-----
From: Tom Gorley <tomgorley88 at sonic.net>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 5:55 am
Subject: Re: [pianotech] price-negotiating customers

Not only unfair to my other customers but unfair to my family.   "Ma'am, I 

charge a rate that allows me to barely make a living in an average house 
in an 
average part of town.  If I discount by $20 for you, then it will be like 
taking 
it away from my own wife and children and giving to you instead." "What 
would 
you think of a person who would do that."

I never actually said that.  But I have said it to other tuners.

  ---Tom Gorley


On Jan 3, 2011, at 8:58 AM, John Dorr wrote:

> that it would be unfair to my other customers to cut my prices for no 
good 
reason. (Typically the tire-kicker type responds 





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