[pianotech] price-negotiating customers

[Alan Eder]

Yes, and at my regular rate.  As others have pointed out, one needn't take offense at a (potential) client trying to negotiate.  We just have to let them know in no uncertain terms that it ain't gonna happen.  Also, having lived in parts of the world where EVERYTHING is negotiable, haggling can have a social function that is not to be overlooked--it is one crucial way for people to engage each other, regardless of the final economic outcome.


Alan E.


-----Original Message-----
From: Paul T Williams <pwilliams4 at unlnotes.unl.edu>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 9:57 am
Subject: Re: [pianotech] price-negotiating customers


Nice!

Did you get the appointment, though!??

PW




From:
Alan Eder <reggaepass at aol.com>

To:
pianotech at ptg.org

Date:
01/03/2011 04:38 PM

Subject:
Re: [pianotech] price-negotiating customers






It was, for this individual, a rare moment:He had nothing to say.

Alan

-----Original Message-----
From: Paul T Williams <pwilliams4 at unlnotes.unl.edu>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 9:31 am
Subject: Re: [pianotech] price-negotiating customers

Perfect!

What was their response to that? 

Paul 



From:
Alan Eder <reggaepass at aol.com>

To:
pianotech at ptg.org

Date:
01/03/2011 04:25 PM

Subject:
Re: [pianotech] price-negotiating customers







Someone once gave it their best shot with me, appealing for a discountby asking, "Don't you like to help people?"  Who can sayno to that?  I told him that yes, I really DO like helping people,starting with those people at home for whom I am responsible. ;-)

anon.

-----Original Message-----
From: Tom Gorley <tomgorley88 at sonic.net>
To: pianotech <pianotech at ptg.org>
Sent: Mon, Jan 3, 2011 5:55 am
Subject: Re: [pianotech] price-negotiating customers

Not only unfair to my other customers but unfair to my family.   "Ma'am,I 
charge a rate that allows me to barely make a living in an average housein an 
average part of town.  If I discount by $20 for you, then it willbe like taking 
it away from my own wife and children and giving to you instead.""What would 
you think of a person who would do that."

I never actually said that.  But I have said it to other tuners.

  ---Tom Gorley


On Jan 3, 2011, at 8:58 AM, John Dorr wrote:

> that it would be unfair to my other customers to cut my prices forno good 
reason. (Typically the tire-kicker type responds 


 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110103/073a5dc3/attachment-0001.htm>