As many of you know, I rarely reply or post anything on this board. This is simply because I know perhaps a 1/100th of what most of you have already long since forgotten. (you know who you are -and, make no mistake, I greatly admire all of you for that). But, over the course of many years as a "corporate" type, I feel qualified to proffer my feelings on this subject. At one time in my "corporate" experience, I became a marketing consultant and worked for such companies as Johnson & Johnson, Dupont, Dansk International Designs, Reed & Barton and many others. Hopefully, not trying the sound like an idiot, I was a marketing "guru" and held the top marketing positions in Farberware, Tiffany, Cuisinart and Yamazaki Flatware. The one, single thing, I learned and hoped for in all of this was, "Please, just give me a client who knows what they don't know." Many clients would call for a "quick fix", a "put this away/in order" fast scheme that would make them/me look like a hero mentality. I encountered this at Godiva Chocolates, Richardson-Vick, Schwinn Bicycles and others. So, here's my meager but well-intentioned advice on this subject: Please, please know what you don't know. Many, if not most of you, know more than anyone needs or wants to know about pianos. YOU are the experts, the gurus, the "better than the manufacturers" craftsmen about all things piano. But, as a natural consequence of this, you are not a business organization or scheduling or planning or a "here's what I need to do next" specialist. Or, as my father used to say to me, "If this were easy, ANYBODY could do it". He was right.
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