Wim, How about telling the rest of the story. What is "all that work" that must be done after you've collected the necessary information from the customer? Keith On Jan 15, 2011, at 12:11 PM, tnrwim at aol.com wrote: > … I use the direct approach. A customer hands me their credit card, I record the numbers, and they sign my tuning ticket. That's all they have to do. The customer doesn't have to get on line and do all that work. …
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