Please, let's clear up who "Les" is. I am pretty sure Les Bartlett did not write this. Not that I have any issues with your point. I will say I have been asked about twice in 20 years about RPT. I have PTG/RPT on my shirts simply because when I go into a strange home I prefer to be represented by an organization bigger than I as a lone stranger to them. But this guy ain't the Les to whom you are responding. Obviously not because I'm a die-hard Tune Lab user...... Les www.bartlettpianoservice.com _____ From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Duaine Hechler Sent: Tuesday, January 25, 2011 4:04 PM To: pianotech at ptg.org Subject: Re: [pianotech] advertising Okay, flame suit on....... Les, FWIW, in my area, RPT don't mean a thing. I've had - 2 - people in - 11 - years ask what RPT is - and - let alone - ask what the PTG is. They are more concerned about the quality of service, honestly and mainly pricing. At 11 years, still an Associate - not able to pass the aural tuning test. And hecklers' hold you tongue .......... Yesterday, I tuned for a lady that had a Steinway Model A, her mother's, that had always been tuned aurally by a local guy who used to tune for the local symphony. Her last tuning took 6 hours. Before I went out, I talked to her on the phone for about a half hour about tuning via Cybertuner, which she never heard of. Finally, we agreed that - if - she didn't like the tuning, she didn't have to pay me and that she was going to call the local Steinway store and arrange for an aural tuner. After about two hours, I announced that I was done and for her to come a play something. AND, the more she played, she started to tear up and by the time she played the whole piece, she was almost balling. She blubbered out that her mother would have been proud of the way the piano sounded - and - that she never heard it sound so good. She agreed to pay me and she was going to call and cancel the aural tuner. She decided against giving me a check for the amount - and - gave me cash with a $30 tip. Finally, she was going to recommend to another lady up the street. I deduce a testimonial here. Duaine On 01/25/2011 02:57 PM, Les Koltvedt wrote: I've advertised in my church bulletin, with a congregation of more than 3500, for the last 3 months of the year. I can say that I've done that twice, it's my first and last time, not one hit. I'm in the same boat as Marshall, not a RPT...yet and trying to build a clientele. Les -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler at att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 11 years -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110125/691e9991/attachment.htm>
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