[pianotech] What do you say?

[Dave Swartz]

Calling the eve before the appointment is good practice.  I used to leave a
black rose on the door step for no shows....that somehow didn't go over real
well....LOL

Dave Swartz
Cory Products
www.corycare.com




On Mon, Jan 31, 2011 at 8:43 PM, John Ross <jrpiano at eastlink.ca> wrote:

> I read a joke, about someone asking for a call annually, as that is what
> their Dentist did.
> The answer was, when he calls you the next time, give me a call.
> John Ross,
> Windsor, Nova Scotia
>  On 2011-01-31, at 8:55 PM, John Formsma wrote:
>
>
>
> On Mon, Jan 31, 2011 at 6:49 PM, Ron Nossaman <rnossaman at cox.net> wrote:
>
>>  On 1/31/2011 6:25 PM, tnrwim at aol.com wrote:
>>
>> So what do you say to those who do want a reminder?
>>>
>>
>> I tell them I usually don't, but will if they'll give me a call and remind
>> me.
>> Ron N
>>
>>
> Good line! Where do you come up with these?
>
> Wim, I have gotten into the practice of calling many of my customers the
> night before. It prevents the no-shows. Nothing I despise like being out "to
> work", and not working because the customer forgot. With our busy-busy
> lives, I can understand why doctors and dentists call with a reminder. They
> like full schedules, too. Like you said, Wim, I also have "better things to
> do with my time." Such as not sitting around waiting for the next
> appointment if someone forgets.
>
> I'd make a note to call this particular customer, even if you don't plan on
> habitually calling the night before. Otherwise, that person might just not
> be there at the appointment time.
>
> --
> JF
>
>
>
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