[pianotech] New Business from telephone enquiries

[Richard Ucci]

Along the same lines...
There is a very good rpt in my area who is
Only charging $50 for tuning! He does a lot of rebuilding as well. I  
haven't charged that
Since the early 80's.

Rick Ucci/ Ucci Piano
www.uccipiano.com


On Jul 27, 2011, at 11:59 AM, Paul T Williams <pwilliams4 at unlnotes.unl.edu 
 > wrote:

> Also, if folks are looking at price only, they most likely haven't  
> had it tuned for quite some time and will be a very hard sell on  
> other issues to make their PSO a nice instrument.  I used to kick  
> myself when folks wouldn't ask a price, and then, (since I wasn't  
> the most expensive) they would see the bill and say, "Is that all?"   
> Oy!
> Paul
>
>
>
> From:	"Dean May" <deanmay at pianorebuilders.com>
> To:	<pianotech at ptg.org>
> Date:	07/27/2011 10:55 AM
> Subject: 	Re: [pianotech] New Business from telephone enquiries
>
>
>
>
> I always try to be the highest in my area, and if I get a sense that  
> the caller is price shopping I let them know right up front, “Just s 
> o you know, if you are just calling around for quotes, I’m probably  
> the highest in the area. I’ve got 30 years experience and I’m  
> very good at what I do.” I may even at that point, if it feels like  
> they aren’t going to schedule, go ahead and recommend some of the ch 
> eaper tuners.
>
> I still end up getting most of those calls, but I do lose some. You  
> have to be willing to lose some if you are priced on the high end.
>
> Dean
>
> Dean W May                        (812) 235-5272 voice and text
>
> PianoRebuilders.com           (888) DEAN-MAY
>
> Terre Haute IN 47802           Give us a LIKE on Facebook! Go to PianoRebuilders.com
>
>
>
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org]  
> On Behalf Of lee innocent
> Sent: Wednesday, July 27, 2011 10:20 AM
> To: pianotech at ptg.org
> Subject: [pianotech] New Business from telephone enquiries
>
> Hello All,
> Wondering how most of you clinch appointments from telephone  
> enquiries.  This is not my forte! These calls tend to be very short  
> once I tell them the price.  How do you handle telephone enquiries?
>
>
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