[pianotech] New Business from telephone enquiries

[John Ross]

If you are starting out, obviously. you shouldn't be on the high end.
Experience, training, and quality of work, equate to a higher price.
Plus a lot of satisfied customers.
I have been called after they got the cheaper tuner, to correct his/her work.
John Ross
Windsor, Nova Scotia
On 2011-07-27, at 12:55 PM, Dean May wrote:

> I always try to be the highest in my area, and if I get a sense that the caller is price shopping I let them know right up front, “Just so you know, if you are just calling around for quotes, I’m probably the highest in the area. I’ve got 30 years experience and I’m very good at what I do.” I may even at that point, if it feels like they aren’t going to schedule, go ahead and recommend some of the cheaper tuners.
>  
> I still end up getting most of those calls, but I do lose some. You have to be willing to lose some if you are priced on the high end.
>  
> Dean
> 
> Dean W May                        (812) 235-5272 voice and text
> 
> PianoRebuilders.com           (888) DEAN-MAY        
> 
> Terre Haute IN 47802           Give us a LIKE on Facebook! Go to PianoRebuilders.com
> 
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of lee innocent
> Sent: Wednesday, July 27, 2011 10:20 AM
> To: pianotech at ptg.org
> Subject: [pianotech] New Business from telephone enquiries
>  
> Hello All,
> Wondering how most of you clinch appointments from telephone enquiries.  This is not my forte! These calls tend to be very short once I tell them the price.  How do you handle telephone enquiries?
>  

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