[pianotech] water damage

[Paul T Williams]

I'm with the other guys.  Some people want everything for nothing. It 
sounds like even if you did get him to have you over, then something else 
won't work right, and it will be your fault!!  Forget him.....some 
"handy-man" can have him...you know, the self taught dude who uses vise 
grips to tune!

Paul




From:
Stephen Grattan <lostchordclinic at ameritech.net>
To:
pianotech at ptg.org
Date:
10/28/2011 11:02 AM
Subject:
Re: [pianotech] water damage



Marshall,
 
I, too have had customers that want you to say that 'everything will be 
OK' without seeing the instrument.  You are 100% correct in wanting to do 
an evaluation. The customer will find someone that will agree with him and 
later, when there are problems, it won't be either on your conscience or 
your business reputation.  Walk, no run away!
 
Steve Grattan
 


From: Marshall Gisondi <pianotune05 at hotmail.com>
To: pianotech at ptg.org
Sent: Fri, October 28, 2011 8:42:29 AM
Subject: [pianotech] water damage

 
Hi Everyone,
I forgot to mention that this is a grand piano.  WhenI told him I need to 
evaluate it he got mad and hung up, siad I guess it's not going to work 
out with you.."   I always tell someone upfront if the piano needs an 
evaluation so that there are no suprises.  I didn't want to rung the risk 
of going there and find out that the damage was worse than he let on, and 
having to charge an evlauation and then tel him it's going to need 
rebuilging if the damage is extensive. Water damage can affect so many 
things in a piano.  What do you guys do when people arer so vague?  I 
guess he'll probably hang up on the next person and the next until he gets 
the answer he wants which is.. who knows lol
Marshall

Marshall Gisondi Piano Technician
Marshall's Piano Service
pianotune05 at hotmail.com
215-510-9400
www.phillytuner.com 
Graduate of The School of Piano Technology for the Blind 
www.pianotuningschool.org Vancouver, WA





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