[pianotech] mailman list

[Encore Pianos]

Thanks Duane, for your explainations.

Will

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Ron Nossaman
Sent: Wednesday, January 04, 2012 3:42 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] mailman list

On 1/4/2012 2:18 PM, Encore Pianos wrote:
> Thanks, Ron.  Pertaining to your software modules remarks, is anyone 
> in the position to do so asking these questions of HL?

If so, they either aren't asking, or they know and aren't telling us.


> If your suspicions are
> correct, then it is possible that HL can never meet our needs for 
> functionality.

That's the point. If I'm right, there is no hope whatsoever.


>If we have no one in the position to ask these kinds of  intelligent 
>questions of them, then we should hire a consultant who can  capably 
>tell us what we have, what we don't have, and what is likely that we  
>will have (most particularly in the areas of deficit we have 
>identified)  No  disrespect to anyone in the Guild, we are after all 
>piano technicians and  not programmers, so do we have anyone of 
>sufficient capability who is our  intermediary with HL.

And why would someone who is hired to find out tell us anything if the
people (board) who hired them doesn't want us to know anything about it
- which seems to be the case now?


> In the list given below, there seems to be little effort to 
> communicate in plain laymans terms what has been done.  Like you, I 
> cannot look at that list and know what most of that stuff means.

My first, and current impression was/is that they took their software
maintenance money and bought themselves a bunch of new toys, whether any of
them served our needs or not.

These are impressions. What we *don't* have, and can't seem to get, are
facts.
Ron N