[pianotech] mailman list

[Ron Nossaman]

On 1/4/2012 2:18 PM, Encore Pianos wrote:
> Thanks, Ron.  Pertaining to your software modules remarks, is anyone in the
> position to do so asking these questions of HL?

If so, they either aren't asking, or they know and aren't telling us.


> If your suspicions are
> correct, then it is possible that HL can never meet our needs for
> functionality.

That's the point. If I'm right, there is no hope whatsoever.


>If we have no one in the position to ask these kinds of
> intelligent questions of them, then we should hire a consultant who can
> capably tell us what we have, what we don't have, and what is likely that we
> will have (most particularly in the areas of deficit we have identified)  No
> disrespect to anyone in the Guild, we are after all piano technicians and
> not programmers, so do we have anyone of sufficient capability who is our
> intermediary with HL.

And why would someone who is hired to find out tell us anything if the 
people (board) who hired them doesn't want us to know anything about it 
- which seems to be the case now?


> In the list given below, there seems to be little effort to communicate in
> plain laymans terms what has been done.  Like you, I cannot look at that
> list and know what most of that stuff means.

My first, and current impression was/is that they took their software 
maintenance money and bought themselves a bunch of new toys, whether any 
of them served our needs or not.

These are impressions. What we *don't* have, and can't seem to get, are 
facts.
Ron N