[pianotech] dues payment fiasco

David Skolnik davidskolnik at optonline.net
Tue Jan 31 21:17:05 MST 2012


>same broken piece of shit software

Can we say 'shit' on this list?
Good thing you were ultimately 
succe$$ful.  Otherwise you would have been 
relegated to "guest" status, and everything else 
you said would have been our of order.
David Skolnik



At 10:37 PM 1/31/2012, you wrote:
>Ok, so I am going to do some venting now.  I 
>just spent a frustrating 50 minutes trying to 
>pay my dues, and by some miracle was finally 
>able to actually do so.  It only took me about 
>50 tries to log in, although my username and 
>password information were entered correctly.  It 
>simply just kept going around in circles and 
>kept asking me for the same info on the page I 
>started with, again and again and 
>again.  Searching for help with this was the 
>same frustrating, counterintuitive, and all but 
>nonexistent effort that it was a year ago – it 
>is still the same broken piece of shit software 
>that it was when they introduced it and  nothing 
>meaningful has changed.  It still navigates like 
>the software was written by a bunch of 12 year 
>olds during recess – pretzel logic.
>
>That this monstrosity continues in its present 
>form is a shining testament to the mediocrity of 
>our leadership, where the only answer to our 
>problems are occasional platitudes and telling 
>us that if we were wise and good people, we 
>would learn to love these shackles.  After all, 
>they’re just doing it for our own good.
>
>I wish that I believed that our present 
>leadership is dealing with the problems with 
>Higher Idiotlogic software in a meaningful 
>manner, or even considers it important to make a 
>serious, ongoing and ultimately constructive 
>effort to resolve the issues, and  actually make 
>using it something less excruciating than 
>dragging your fingernails across a chalk 
>board.  Nor do I believe they will make the 
>effort to move to something else if the issues 
>cannot be resolved, no matter how inferior the 
>product is.  After a year of this, I have lost my faith in them.
>Will Truitt
>
>
>
>
>




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