[pianotech] OT: BOYCOTT DELL

[tnrwim at aol.com]

Two things Duaine

One, as I mentioned before, the questions you asked on this list should be asked on a computer based chat room. Even though there are some members of this list who have knowledge of computers and systems, etc, they are by no mean experts. 
Second. A company has certain rules by which they go by regarding giving tech support. Those rules are there for a purpose, (I won't try to speculate on why they have those rules,). Never the less, the rules, I am sure, are there for a purpose. We all have to abide by those rules. We might not like them, but that's our problem, not the company's. What you're trying to do is pressure the company into changing it's rules by hitting them where it hurts, the bottom line, And you're trying to do that by asking a couple of piano technicians to boycott the company. Even if all of us would do that, do you rally think that 300 or people not buying Dell products is going to force the company to change it's rules?

Get a grip, Duaine. 

Wim


 



-----Original Message-----
From: Duaine Hechler <dahechler at att.net>
To: pianotech <pianotech at ptg.org>
Sent: Sun, Oct 14, 2012 11:31 pm
Subject: Re: [pianotech] OT: BOYCOTT DELL


I was merely expressing that unless a Dell product is "registered" in the 
"proper" owners name, you will get absolutely 
no help from them. And if you have no idea of the previous owner, you are 
screwed again. Even though, the question and 
answer is "not" owner specific and should be part of some sort of help area on 
their website.

Duaine

On 10/15/2012 02:31 AM, tnrwim at aol.com wrote:
> End of rant and informational - because - some of you just don't get the 
point.
> So what is your point, Duaine?
> -----Original Message-----
> From: Duaine Hechler <dahechler at att.net>
> To: pianotech <pianotech at ptg.org>
> Sent: Sun, Oct 14, 2012 4:42 pm
> Subject: Re: [pianotech] OT: BOYCOTT DELL
>
> End of rant and informational - because - some of you just don't get the 
point.
>
> On 10/14/2012 04:14 PM,tnrwim at aol.com  <mailto:tnrwim at aol.com>  wrote:
> > Wim,
> >
> > Agreed, however, it is also an informational and a plea to boycott Dell.
> >
> > Duaine
> > Why?  Just because you're having a problem with a used Dell, doesn't mean 
ALL
> Dell products are bad. That's like a
> > piano player saying consumers should boycott a certain brand of piano, just
> because he/she has a problem with one
> > he/she just bought, which he/she would not have bought in the first place. 
had
> he/she asked an RPT to inspect the
> > piano before buying it.
> > Wim
> > -----Original Message-----
> > From: Duaine Hechler <dahechler at att.net  <mailto:dahechler at att.net>>
> > To: pianotech <pianotech at ptg.org  <mailto:pianotech at ptg.org>>
> > Sent: Sun, Oct 14, 2012 11:03 am
> > Subject: Re: [pianotech] OT: BOYCOTT DELL
> >
> > Wim,
> >
> > Agreed, however, it is also an informational and a plea to boycott Dell.
> >
> > Duaine
> >
> > On 10/14/2012 03:42 PM,tnrwim at aol.com  <mailto:tnrwim at aol.com>   
<mailto:tnrwim at aol.com  <mailto:tnrwim at aol.com?>>  wrote:
> > > This is a computer problem. We're piano technicians. Get help from a
> computer
> > chat room.
> > > Wim
> > > -----Original Message-----
> > > From: Duaine Hechler <dahechler at att.net  <mailto:dahechler at att.net>   
<mailto:dahechler at att.net  <mailto:dahechler at att.net?>>>
> > > To: pianotech <pianotech at ptg.org  <mailto:pianotech at ptg.org>   
<mailto:pianotech at ptg.org  <mailto:pianotech at ptg.org?>>>
> > > Sent: Sun, Oct 14, 2012 8:56 am
> > > Subject: [pianotech] OT: BOYCOTT DELL
> > >
> > > ATTN: DELL SUPPORT ISSUES (BOYCOTT DELL PRODUCTS)...............
> > >
> > > I PURCHASE AN INSPIRON 910 OFF OF EBAY - WITH NO KNOWLEDGE OF THE PREVIOUS
> > > OWNER.
> > >
> > > DELL HAS - 6 TIMES - REFUSED TO HELP ME ANSWER A - SHOULD BE - COMMON
> > KNOWLEDGE
> > > QUESTION.
> > >
> > > HOW DO I TURN ON THE FUNCTION KEYS (F1-F10) WITHIN WINDOWS XP.
> > >
> > > I HAVE GOTTEN HUNG UP ON 3 TIMES.
> > >
> > > AND UNTIL I CAN GET THE ORIGINAL OWNERS' INFO (NAME, ADDRESS, ETC) TO
> TRANSFER
> > > THE OWNERSHIP IN MY NAME - THEY ARE -
> > > PLAIN - OUT - REFUSING - TO TALK TO ME.
> > >
> > > --
> > > Duaine Hechler
> > > Piano, Player Piano, Pump Organ
> > > Tuning, Servicing & Rebuilding
> > > Reed Organ Society Member
> > > Florissant, MO 63034
> > > (314) 838-5587
> > >dahechler at att.net  <mailto:dahechler at att.net>   <mailto:dahechler at att.net  
<mailto:dahechler at att.net?>>   <mailto:dahechler at att.net  <mailto:dahechler at att.net?>   

> <mailto:dahechler at att.net  <mailto:dahechler at att.net?>?>>
> > >www.hechlerpianoandorgan.com  <http://www.hechlerpianoandorgan.com>   
<http://www.hechlerpianoandorgan.com>
> <http://www.hechlerpianoandorgan.com>
> > > --
> > > Home & Business user of Linux - 11 years
> > >
> >
> >
> > --
> > Duaine Hechler
> > Piano, Player Piano, Pump Organ
> > Tuning, Servicing & Rebuilding
> > Reed Organ Society Member
> > Florissant, MO 63034
> > (314) 838-5587
> >dahechler at att.net  <mailto:dahechler at att.net>   <mailto:dahechler at att.net  
<mailto:dahechler at att.net?>>
> >www.hechlerpianoandorgan.com  <http://www.hechlerpianoandorgan.com>   
<http://www.hechlerpianoandorgan.com>
> > --
> > Home & Business user of Linux - 11 years
> >
>
>
> -- 
> Duaine Hechler
> Piano, Player Piano, Pump Organ
> Tuning, Servicing & Rebuilding
> Reed Organ Society Member
> Florissant, MO 63034
> (314) 838-5587
> dahechler at att.net  <mailto:dahechler at att.net>
> www.hechlerpianoandorgan.com  <http://www.hechlerpianoandorgan.com>
> --
> Home & Business user of Linux - 11 years
>


-- 
Duaine Hechler
Piano, Player Piano, Pump Organ
Tuning, Servicing & Rebuilding
Reed Organ Society Member
Florissant, MO 63034
(314) 838-5587
dahechler at att.net
www.hechlerpianoandorgan.com
--
Home & Business user of Linux - 11 years


 
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