MBE became The UPS Store Franchise in 2003. MBE was an excellent franchise until UPS bought the company and "forced" the UPS Store concept on franchisees. Many former MBE owners who are still around under The UPS Store are supposedly very unhappy franchisees. 1. Use the USPS aka The US Post Office. Pricing should be cheaper and the US PO delivery times are fast and efficient, without UPS' surcharges. 2. I have heard that The UPS Store shipping prices are dictated by UPS. Franchisees say there is very little profit for them in UPS shipping, thus franchisees have to charge more for packing services to make any profit at all and stay in business. However, word on the street is that they absolutely are required to process any claims for lost or damaged packaging. If they refuse, advise I have read is to insist that UPS get involved. There are managers, district managers, VPs, etc. who should get involved. Keep calling until they do the right thing. 3. I think UPS rates are more expensive than the US Post Office for comparable services. UPS also adds fuel surcharges, Saturday Delivery charges and other fees to the base shipping rates, so be careful. -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://www.moypiano.com/ptg/pianotech.php/attachments/20121025/9a8801b0/attachment.htm>
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