[pianotech] Hot strings. Was Who pays

[Douglas Gregg]

I will repeat what I suggested to Wim. Use US postal service flat rate
boxes to send strings or flat rate envelopes for just a few strings.
It is almost always the cheapest way to send heavy objects. You can
also insure the package for whatever it is worth in aggravation if it
is lost or stolen.
I don't work for the USPS but I think the flat rate boxes and
envelopes are a great deal and I am happy to support the USPS to help
keep them in business. I hate the UPS store people in my area. They
are arrogant, expensive, and not very helpful. They don't work for
UPS.

Doug Gregg
Classic Piano Doc
Southold, NY


Message: 13
Date: Wed, 24 Oct 2012 19:49:34 -0700 (PDT)
From: Euphonious Thumpe <lclgcnp at yahoo.com>
To: pianotech at ptg.org
Subject: Re: [pianotech] Hot strings. Was Who pays
Message-ID:
        <1351133374.98701.YahooMailMobile at web142601.mail.bf1.yahoo.com>
Content-Type: text/plain; charset="us-ascii"

I sent a single string to Schaff for duplication via UPS Store a
couple of years ago, and it was sent to a residence in downtown
Chicago, instead. (And lost.) Big pain, Had to drive to customer&#39;s
and take a  bunch of measurements. (Way out in the country.)  UPS
Store refused to even let me file  a claim, although its computer
altered the address!!! Saying. "It was sent to where it was addressed
to." Regional Mother Company  manager then told me to sue, and  said;
"We hate those guys!" (Or something equivalent.)
     Moral: UPS Stores are not really part of UPS, and are often run
by disgruntled, ex- "Mailboxes Plus"  staff. Here, they&#39;ll try to
sell you all sorts of packing materials at exorbitant cost.  (Charged
one of my customers $140 to mail a  set of white keys to Pianotek for
recovering!) And their computerized label-makers will put what they
"THINK" is he address you mean to ship to (from some sort of database)
rather than what you actually wrote on the form! (So check the
computer printed label for accuracy, prior to shipping!  Better yet:
do this PLUS mail from the "Mother Ship" instead of UPS Store.)

Thujmpe