[pianotech] Hot strings. Was Who pays

[tnrwim at aol.com]

I agree that the UPS stores are too expensive and usually not very helpful. Unless the UPS main terminal in your area is too hard to get to, my recommendation is to use them. In Hawaii the UPS station is by the airport and easy to get to. The same wax true in Tuscaloose and St. Louis 

Wim



Sent from my iPhone

On Oct 26, 2012, at 3:25 PM, Douglas Gregg <classicpianodoc at gmail.com> wrote:

> I will repeat what I suggested to Wim. Use US postal service flat rate
> boxes to send strings or flat rate envelopes for just a few strings.
> It is almost always the cheapest way to send heavy objects. You can
> also insure the package for whatever it is worth in aggravation if it
> is lost or stolen.
> I don't work for the USPS but I think the flat rate boxes and
> envelopes are a great deal and I am happy to support the USPS to help
> keep them in business. I hate the UPS store people in my area. They
> are arrogant, expensive, and not very helpful. They don't work for
> UPS.
> 
> Doug Gregg
> Classic Piano Doc
> Southold, NY
> 
> 
> Message: 13
> Date: Wed, 24 Oct 2012 19:49:34 -0700 (PDT)
> From: Euphonious Thumpe <lclgcnp at yahoo.com>
> To: pianotech at ptg.org
> Subject: Re: [pianotech] Hot strings. Was Who pays
> Message-ID:
>        <1351133374.98701.YahooMailMobile at web142601.mail.bf1.yahoo.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> I sent a single string to Schaff for duplication via UPS Store a
> couple of years ago, and it was sent to a residence in downtown
> Chicago, instead. (And lost.) Big pain, Had to drive to customer&#39;s
> and take a  bunch of measurements. (Way out in the country.)  UPS
> Store refused to even let me file  a claim, although its computer
> altered the address!!! Saying. "It was sent to where it was addressed
> to." Regional Mother Company  manager then told me to sue, and  said;
> "We hate those guys!" (Or something equivalent.)
>     Moral: UPS Stores are not really part of UPS, and are often run
> by disgruntled, ex- "Mailboxes Plus"  staff. Here, they&#39;ll try to
> sell you all sorts of packing materials at exorbitant cost.  (Charged
> one of my customers $140 to mail a  set of white keys to Pianotek for
> recovering!) And their computerized label-makers will put what they
> "THINK" is he address you mean to ship to (from some sort of database)
> rather than what you actually wrote on the form! (So check the
> computer printed label for accuracy, prior to shipping!  Better yet:
> do this PLUS mail from the "Mother Ship" instead of UPS Store.)
> 
> Thujmpe