Thanks David, I did forward your last message on to her. I think it will help her. And I have explained to her the types of information (fields, etc.) we need in a data base and why. She had already made an attempt with Access, but it was really strange, and we abandoned it until we could get some advice (it was her idea for me to ask you guys what you were using). She had used ACT to create a client data base for her former employer, where there had been no computer data base of customers before she created it, so she is familiar with the use of data base management. But she wasn't crazy about ACT - it was just that it was what her employer's product manufacturer used. Yes, I am lucky that she is willing to try to help, and like you, except for being willing to try to help with customer management, she's pretty much not interested in what I do. She's tried reading article excerpts from the Journal and just can't find it interesting. That's ok. I don't really get into what color needs to be in the curtains that matches the walls that matches this little spot in the sofa, nor can I tell much difference in two dresses when she says one is cute and the other tacky. Viva la difference! But I am thankful that she is willing to try to help. I loathe picking up that phone to make customer contacts and she is willing to do that for me, and learn how to handle calls that come in. And we do realize we will have to learn whatever program we use, and she has gotten started doing that. But when you've got a thousand other things going on, getting ideas from others who have used the program can be a big help in saving time with initial set up. Like when she created the data base for her former employer, they flew her to Birmingham for a couple of days to learn how another dealer was using it. I really do appreciate all the advice! Jeff On Thursday, February 26, 2004, at 02:12 PM, David Ilvedson wrote: > Jeff, > > See my previous post for some info but YOU need to look at the program > and LEARN it also and tell your wife what you think is important in > your day to day work. She will not be as familiar with this as > you...(personally, I can't get my wife to have any interest in my > work, let alone doing the customer stuff, so you are one lucky guy!). > Get a Palm/Pocket PC and you will simplify her job! Remember, if > she is taking all the calls and entering the info and scheduling the > appt., she still has to get that info to you, the worker. Make that > seamless! > > David I. > > PS...I am willing to give advice privately. > > > > ----- Original message ----------------------------------------> > From: Jeff Tanner <jtanner@mozart.sc.edu> > To: Jim Harvey <harvey@greenwood.net>, College and University > Technicians <caut@ptg.org> > Received: Thu, 26 Feb 2004 09:31:07 -0500 > Subject: Re: Client database > >> Hi All, >> Thanks to all of you for your recommendations, and to Keith for >> actually making the effort to give me a phone call. My wife decided >> she liked the way Time and Chaos looks, and decided to download the >> trial copy and learn how to use it for now. If any of you have set >> this program up in a way you feel is most useful, my understanding is >> that files can be shared with this program. We have three children, >> two of whom are under 4 years old, so any help you can be to her in >> saving some set up time would be most appreciated! If you are willing >> to share a "sample" file, please contact me offlist, and I will give >> you her email address (not crazy about posting the home email address >> on the www to be harvested by spammers). > >> Thanks again for all of your suggestions. I very much appreciate all >> of your advice. > >> Jeff > >> On Wednesday, February 25, 2004, at 08:39 PM, Jim Harvey wrote: >>> >>> Based on the parameters you describe, using Access is like going >>> squirrel hunting with a cannon. >>> >>> Count this as the THIRD recommendation for Time and Chaos. The >>> program >>> is small, bullet-proof, and inexpensive. >>> >>> -- >>> Regards, >>> Jim mailto:harvey@greenwood.net >>> >>> _______________________________________________ >>> caut list info: https://www.moypiano.com/resources/#archives >>> > >> _______________________________________________ >> caut list info: https://www.moypiano.com/resources/#archives > > _______________________________________________ > caut list info: https://www.moypiano.com/resources/#archives >
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