[CAUT] Pulley keys.

[Don Mannino]

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Jim,
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This should not happen.  Please record the serial numbers and report
them to the Kawai service department.  They will pay you to repair these
pianos.  You should steam then ease the affected keys.
=20
If these kinds of things aren't reported, we have no basis for
complaining to the factory, so it really does help for you to report the
problem and get it fixed right away.
=20
Don Mannino RPT
Kawai America
=20
-----Original Message-----
From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of
Jim Busby
Sent: Friday, March 25, 2005 3:58 PM
To: College and University Technicians
Subject: RE: [CAUT] Pulley keys.


Thanks Hans,
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These came to us "right out of the box" so it must have been some new
guy at the factory. Guess I'll have to buy a set of .125 (is that
right?) pins and start sizing all the new pianos...
=20
Jim Busby=20
=20
-----Original Message-----
From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of
Hans E Sander
Sent: Friday, March 25, 2005 1:44 PM
To: caut@ptg.org
Subject: RE: [CAUT] Pulley keys.
=20
Hi Jim,
The holes were drilled consistent at the factory (believe me) but
somebody later (maybe even in the factory) removed, pulled the keys the
wrong way. I have seen this many times.
Hans Sander=20

>>> jim_busby@byu.edu 03/25/05 3:04 PM >>>
Hi Joe,
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No, the holes aren't consistent. In fact, if you insert a "CF" tool you
see that sometimes the hole is oblong from top to bottom and sometimes
it is oblong side to side. I'm not sure what's happening.=20
=20
I know how to fix it, I'm just wondering why it is that way, and
frankly, our church buys thousands of these and I'm in a position to
influence them.=20
=20
Regards,
Jim
=20
-----Original Message-----
From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of
Joe And Penny Goss
Sent: Friday, March 25, 2005 12:47 PM
To: College and University Technicians
Subject: Re: [CAUT] Pulley keys.
=20
Hi,
Any chance they forgot to chance drill sizes at the factory?
If all are the same oversize this seems like a posibility.
Joe Goss RPT
Mother Goose Tools
imatunr@srvinet.com
www.mothergoosetools.com
----- Original Message -----=20
From: Jim Busby <mailto:jim_busby@byu.edu> =20
To: College and University  <mailto:caut@ptg.org> Technicians=20
Sent: Friday, March 25, 2005 10:44 AM
Subject: RE: [CAUT] Pulley keys.
=20
List, (especially Don M.)
=20
We just bought 9 new UST7s and all the keys are pulley! Not a huge
amount, but not acceptable. I wanted to size them but the pins are
smaller than what I have on hand. (.125 ??)  However, just to let you
know how big the holes were some of the Yamaha pins would fit (.137)
=20
My question is, has anyone else noticed this, and am I being too
nitpicky. (since this is only a vertical for heaven's sakes...) Does
this amount of "pully-ness" really make that much of a difference in an
upright used mainly for non majors?
=20
Thanks,
=20
Jim Busby RPT
BYU
=20
=20

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