[CAUT] Pulley keys.

Avery Todd atodd@uh.edu
Sat, 26 Mar 2005 08:37:23 -0600


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As usual. :-) Thanks, Don.

Avery

At 10:10 PM 3/25/2005, you wrote:
>At 06:36 PM 3/25/2005, you wrote:
>>Jim,
>>
>>This should not happen.  Please record the serial numbers and report them 
>>to the Kawai service department.  They will pay you to repair these 
>>pianos.  You should steam then ease the affected keys.
>>
>>If these kinds of things aren't reported, we have no basis for 
>>complaining to the factory, so it really does help for you to report the 
>>problem and get it fixed right away.
>>
>>Don Mannino RPT
>>Kawai America
>
>
>Now that's service support.

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