[CAUT] What to do??? P.S.

[Susan Kline]

I wrote:
As nicely as you can muster. Send it registered mail, special 
delivery. And of course keep a copy, and just possibly send copies 
(listed cc: at the bottom of the letter) to other interested parties.
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I might add --- if one is reduced to dealing with people on this 
level, it helps not to be hopelessly attached to one's job. 
Ironically, it sometimes is easier to keep a job if one isn't 
terrified of losing it. And I'd follow up such a letter by coming in 
to talk about the issue like a rational person (once the letter has 
gotten you the director's attention.)

Susan Kline