mediaring/talk

[Paul McCloud]

Jim:
    I also had a similar experience setting up the program.  Go into the
properties (round yellow button) and scrutinize the settings.  I set up
my Mom's computer, and had a problem with the area code (Los Angeles now
requires area code for local calls).  I tore my hair out for hours until
I unchecked the box for automatic area code dialing and included the
area code in the number box.  You can also call their support number.
It sounds like her computer isn't logging onto the internet after you
"knock".  I would check her internet connection also.
    Let me know when you'd like to try connecting.  I'm always around in
the morning until 9:00.  Eves I work and get back by 8:00pm so it might
be too late for you.
    Good luck!
    Bext,
    Paul McCloud