An interesting dilemma?

[Don Mannino]

Phil,

This has to be one of the pianos with the swelling action brackets.  This (along with constant regulation changes, especially blocking hammers) is a classic symptom.

Do call Bill Marciano at Weber and get some new action brackets in the piano.  I'm sorry - I don't have a record of their phone number.

Don Mannino


-----Original Message-----
From: owner-pianotech@ptg.org [mailto:owner-pianotech@ptg.org]On Behalf
Of Phil Bondi
Sent: Saturday, November 20, 1999 12:51 AM
To: pianotech@ptg.org
Subject: An interesting dilemma?


I just returned from a customer's home. They were complaining that their Weber
WG-50 was making alot of noise(hammers making noise on the rest rail on return).
These people are renting this house and have a child that takes piano lessons..so
they wanted to get this piano in good shape for her.

here's the problem:

the action cannot be removed from the cavity in which it sits..I raised the
key bedding adjustment screws all the way, and the bass hammers will not clear
the pinblock.

I told the customer that I would call the factory/tech services for Weber on
Monday to see if this might be a Warranty issue since the piano is not that
old and as best as I can tell from the hammers, has yet to be played.

Did I miss something in my attempt to remove this action and..

does Weber have a 1-800 tech support number?

thanks always,

Phil/Rook