In a message dated 20/04/02 12:47:48 PM, rrg@unlv.edu writes: << If it was a dealer that sold it I would certainly make a point to tell them what I think about their ethics and inform them that everyone I know will be advised not to do business with them! >> Rob...I agree with "send it back"...but there is always two sides to any story and usually there is three! :-) It is possible that this customer has made a bargin that she wanted and accepted the piano under conditions where she knew what she was getting. I would first attempt to get the dealers side of this tale and then decide whether to <<"inform them that everyone I know will be advised not to do business with them! ">> Caution is called for in this circumstance especially for the tech involved..... My view. Jim Bryant (FL)
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