This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Clyde, the piano comes with all of the hype that the company puts out. = Whether or not the movers take the time to actually deliver the packets = of information, that's another thing. Often we have people who buy = Disklaviers and don't get any of the goodies that come with one. "The = movers forgot" is the main complaint.=20 ----- Original Message -----=20 From: Clyde Hollinger=20 To: pianotech@ptg.org=20 Sent: Tuesday, March 26, 2002 12:19 PM Subject: New piano manuals Friends, A client recently purchased a new Steinway vertical (yes, I know, but they didn't ask me). Relatively few of my clients buy new pianos, but routinely I ask them if they received a manual with the purchase, with the intention of suggesting that they follow the manufacturer's recommendations for tuning and humidity control. So I posed the question to this client, who said that she couldn't remember receiving a manual. I called the retailer she purchased the piano from, who stated that frequently pianos do not come with = manuals, since there wouldn't be much to say anyway except keep the piano = tuned. Is this true of most companies, that they don't supply owner's = manuals? Is this the direction things are going? It seems to me that even if a purchaser buys an El Cheapo for a couple thousand bucks, that's still = a considerable sum of money and something should be included with basic information on a piano's care. Comments? Regards, Clyde Hollinger, RPT Lititz, PA, USA ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/a8/0a/8f/3f/attachment.htm ---------------------- multipart/alternative attachment--
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