This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hi Terry,=20 The first thing that comes to mind is that she probably has the mute = rail engaged. There is a box on the left side of the keybed. It has an = on-off switch, and two knobs, volume and reverb. If she has the silent = rail engaged and the volume pot all the way down, you won't hear = anything. That's probably whats happening here. There are volume controls for = the speakers on the power supply in between the beams under the piano, = which have to be turned up somewhat for the speakers to work. But as far = as getting the piano to play, if it doesn't, it must be the silent rail = is engaged with the volume off. Go out there, take your cell phone. If you run into trouble you can = call Yamaha at (800) 854-1569,, then 2,,then 2 to get right in to the = support. They'll trouble shoot it with you on the line. I wouldn't lose = too much sleep about it, it's probably something that will take you = about 5 minutes to figure out. Let us know what you found, OK? Kevin. ----- Original Message -----=20 From: Farrell=20 To: pianotech@ptg.org=20 Sent: Thursday, July 17, 2003 6:55 PM Subject: Disklavier Question I am stopping by a client's home tomorrow to look at her Yammy grand = with a Disklavier. I told her I only know a VERY little about them, but = she wants me to at least look at it (heck, maybe I'll find a cord not = plugged in!). She says the piano has been set up for two years, but only = recently she tried using it. She says the keys go up and down when she = turns a disk on, but the piano makes no noise (no music). She thinks it = has the Quiet Time feature (which I know almost nothing about). Anyone care to throw out a few things to look at? Thanks for any = crumbs.=20 Again, I know almost nothing about these things (give me an hour and a = bottle of rum and I MIGHT be able to figure out how to turn it on!). Terry Farrell =20 _______________________________________________ pianotech list info: https://www.moypiano.com/resources/#archives ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/53/ea/63/97/attachment.htm ---------------------- multipart/alternative attachment--
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