heavy Steinway action

[Dave Nereson]

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    Does anyone call Steinway about these heavy actions?  What do they =
say?  Or do they deny any accusations of having built anything "wrong"?  =
Or is it not "wrong", but just heavy to certain players?=20
    Has Steinway changed capstan alignment or angle or knuckle size =
recently?  =20
    If this were a new company just starting up, I could see how there =
might be action problems to iron out, but if a certain size action is =
basically the same as the one in front of or behind it on the assembly =
line, how can there be that much variance?=20
    --David Nereson, RPT
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