GUS, GUM, & GUL

[Mike Bratcher]

I'm having the same problem with a DC unit I just installed.  I followed the
directions for the undercover, leaving only the corners held in place with
the big thumb tacks.  Guess what....those are the only points where the
cover is being held.  Not one piece of Velcro is holding.

I was going to order another DC unit for another customer and use some of
the leftover tacks to shore up the previous customers undercover, as I have
discarded the ones I had left over from that one.

Mike Bratcher
----- Original Message -----
From: <tune4u@earthlink.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Wednesday, May 21, 2003 5:48 PM
Subject: GUS, GUM, & GUL


> Received the following email from a loyal client with an almost new and
very
> clean piano:
>
> "Hello.  The netting you installed under my piano is coming off of the
> velcro and falling down.  Let me know when you can come and fix it.
> Eddie"
>
> This is not the first problem I've seen with these. I have the undercover
on
> my own piano and have installed several others. Y'all know I'm a DC fan,
but
> I will not sell and install any more undercovers until they come out with
a
> system that is less time-consuming to install and stays put and is easy to
> remove for servicing. (Maybe magnetic strips glued to the rim and fastened
> to the cloth?) It's bad enough having to mess with it the first time,
> subsequent visits like the one above will be free to the customer, of
> course, but cost me time and money! I also think they are quite
overpriced.
>
> Just dumpin' some grumpin' here, but I'll bet others feel likewise.
>
> Alan Barnard
> Salem, MO
>
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