This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment By all means go back. You should hear what he is calling bad. Dropping = in pitch is one thing and I doubt if this customer is saying that. = Having a number of unisons that are bad by not rendering the strings = when you tuned is another that you should fix. Did you give each note a = hard blow to check as you tuned? Find out what the problem is. If it's a = pitch drop that's also your problem is it's the next day. Did you do a = pitch raise? Have you done pitch raises? Just pulling it to A=3D440 = isn't all the answer. I would be happy to talk to on this on the phone = if you would send your number. Always warn that a string might break, = not that you might break a string.=20 Richard Oliver Snelson ----- Original Message -----=20 From: Doug Renz Piano Tuning=20 To: pianotech@ptg.org=20 Sent: Monday, December 13, 2004 7:51 PM Subject: Help with "bad" tuning...need help As a new piano tuner, I am learning a lot as I go and tune different piano's and typically I am tuning the older piano's and some = new/better ones. This past Sat. I tuned a piano for a home that had a console that had never been tuned 'in a long time'. I warned them that I might break strings and that it will go out of tune quickly because of the = condition of the strings and the piano itself. Well I was called back by the customer saying 'the piano is still out of tune and you must not have checked it before you left'. Before I left I told him, 'your = piano is most likely going to go flat somewhat because it has not been tuned at all in such a long time (20+ yrs) and that it should tuned every 6 = months. The piano was old and recently had some action work, but the strings = looked old and dirty. I was careful not to break any strings and when I left = it sounded good and the funny thing was the customer said it sounded good after I = finished. It was not that out of tune, A440 sounded like it was between g-sharp = and a, but not an entire half/step off. =20 So, what do I do now? Has anyone been in my shoes before? Go back and do a 'free' fix it up tuning, or tell him, he has to pay for a 2nd = tuning. Is this going to risk my reputation? He had the action done by another local = PTG member and I am afraid that if I don't go back and 'fix' this, I am going to = get that reputation and the other PTG member might tell others about the 'part = time' tooner, which I do not want to be and this is why I joined the PTG, to get = better. Any thoughts on this would be greatly appreciated. =20 I thought the tuning was good, inspite of the condition of the piano = and the strings. It sounded alot better, but I knew it was going to need another tuning = soon. =20 Any advice, thoughts? =20 Thanks. Doug Renz Associate PTG member, Rochester, NY ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/fc/32/96/e3/attachment.htm ---------------------- multipart/alternative attachment--
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