This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment You will find this happens rarely, especially if you call the = customer and confirm the appointment the night before. Just try to fill = the time with another tuning, do some shopping, take a walk, take a nap = or a long lunch. Sometimes they're unavoidable, but don't let it ruin = your day. Make another appointment with the customer, they may have had = a good reason. =20 Cancelled twice, I won't call back or go back. Kindly suggest = another technician if they call you. I've never charged for a cancelled = appointment. The ill will you are creating by doing this can be far = more costly to your reputation than the time lost. Mike Kurta Auburn, NY ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/a7/e1/74/19/attachment.htm ---------------------- multipart/alternative attachment--
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